For APO and FPO addresses, please
choose the United States as your country during "check out".
rates are the same for orders shipped to the U.S. However, only Priority
Mail shipping is utilized. UPS does not deliver to APO/FPO addresses.
U.S.P.S. Air Parcel Post
Flat Rate $16.99
for orders to Canada
Flat Rate $29.99 for all other destinations outside the U.S.
You will receive your package
in 7-28 days (depending on destination) from the day we ship your
U.S.P.S Global Express (not available to all destinations)
Flat Rate $24.99
for orders to Canada
Flat Rate $39.99 for all other destinations outside the U.S.
You will receive your package
in 2-5 business days from the day we ship your
Please keep in mind that the above shipping options refers to TRANSIT
TIME only. Please see International
Delivery & Transit times
below for processing time.
Once your order is received, there
is a 14 - 28 business day processing time before your order is shipped. The corsets we offer are
constructed by the designers as they're ordered, and are not massed produced.
These beautiful hand made corsets are individually crafted to the highest
standards by highly skilled corsetieres. If you need it fast, check our
in-stock selection for our
best selling styles. Once shipped, please allow 7-28 business days in transit
time to receive your package. Most orders shipped via U.S. Airmail will
arrive in the destination country within 7 days after being shipped, but please
allow up to 28 days due to the unpredictability of international mail and
Customs delays. Most orders shipped via Express Mail will arrive within 3 days
of being shipped, but as with Airmail shipping, the postal service does not
guarantee on-time delivery.
ON CORSET AVAILABILITY: Standard processing time is
typically 3-6 weeks on standard pattern styles that begin with
"A" and "VO". Please keep in mind that certain styles may take
longer due to the designer's production schedule and season. Custom styles and made-to-measure
corsets beginning with "E", "P" or "V" typically have a 6-8 week processing time
frame, from the date measurements are confirmed. However, some custom and
made-to-measure styles may take longer depending on the designer's production
schedule and season. Any request to alter a standard style is considered a
custom order and the 6-8 week delivery
time frame would apply. Custom styles and made-to-measure corsets may not be exchanged or returned.
Please see Corset Availability
for further information on processing time-frame.
Be advised that your country may impose duties,
taxes and other fees which you will have to pay before your order will be
released from customs. If you are unsure and need more information, please contact your local trade or customs office for
details. Customs fees are the responsibility of the consumer.
Be advised that some countries
prohibit import of, or impose difficult customs regulations on clothing.
If you are unsure as to whether your home country imposes restrictions, please contact your local trade or customs office for
details. It is the customers obligation to check their country's own
restrictions and prohibitions before ordering. We cannot be held responsible for
shipping charges if your package is returned to us.
We accept Visa, MasterCard, American Express, and Discover cards.
Industry standard practices are followed. Your credit card is not charged until
the day we ship your order. However, the payment total and billing address are
verified as soon as your order is received. *Exception: Custom orders or
corsets which are "made to order" (not in stock), require payment up
front and are billed upon receipt of order.
We accept certified international bank checks, made out to Serenity
designs, drawn on U.S. banks in U.S. dollars.
International Money Orders
We accept International Money Orders drawn
on foreign banks and postal services in U.S. dollars, made out to Serenity
You can estimate the merchandise
total in your home currency
All prices are listed in U.S. dollars and we only accept payment in U.S.
dollars. If you use a non-U.S. credit card, your bank will
automatically convert to your home currency based on today's exchange rates. Banks
may also charge a currency conversion fee for this service, and your final price
may be affected by this. Please check with your bank to see what their policy
In an effort to prevent online
fraud, we utilize methods in addition to verifying billing addresses, to guard against
the fraudulent and criminal use of credit cards. Please be aware that when an
order is placed, web browsers transmit a unique internet address which is used
by law enforcement officials to identify you.
The credit card AVS system is not capable of verifying international addresses.
Therefore, in order to process international orders, additional verification is
necessary to verify the cardholder's identity. We may request that you fill out
Authorization" form. This information will be kept
strictly confidential and is only used to help us verify the authenticity of the
credit card and cardholder. We appreciate your cooperation
in this process.
We are committed to protecting consumers from the fraudulent use of their
personal information. Those who attempt to fraudulently use credit cards will be prosecuted and reported to the appropriate bank, internet service provider and state and local authorities.
By placing an order with our company, the customer has read and agrees to all
policies and terms of sale on our web site, and accepts the sale as a legally
binding contract. By placing this sale/contract, the customer
waives personal jurisdiction in their state and submits
themselves to jurisdiction in the state of Washington.